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Faculty/Staff mailboxes are granted 50 GB mailboxes. Warnings that you are reaching your limit will begin appearing at 49.8 GB. At 49.9 GB, you will no longer be able to send new emails. At 50 GB, you will no longer be able to send or receive new emails.
Inbox (including any subfolders), Calendar, Sent Items, & Deleted Items all contribute to the total size of your mailbox. If you are nearing the size limit, or have already reached the size limit, you will need to reduce the size of your mailbox. The following actions can help reduce your mailbox size:
The instructions below provide general guidance for both iPhone and Android. Keep in mind that the instructions are not version specific, so depending on which version of mobile device you use, some options may vary.
NOTE: All KCTCS owned devices should be password, or PIN protected. In addition, any personal device that is configured to receive mail from KCTCS.edu may be required to set an unlock PIN. It is the responsibility of all Faculty, Staff, and Students to responsibly maintain confidential information in a secure manner regardless of method of access.
General iPhone Configuration
For more information see the Microsoft Quick Start Guide. Users with iPhones and iPads can also use OWA (Outlook Web App). For more information, check out Set Up Email on OWA.
General Android Configuration
For more information see the Microsoft Quick Start Guide.
Your password should be changed via KCTCS User Account Center. You will need to know your student id number to use the User Account Center. Alternatively, logging into a campus computer, pressing CTRL+ALT+DELETE, and selecting "Change Password" will allow a password change.