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Student Office 365 Help

What's New?

Larger 50 GB Mailbox

Your mailbox now has a maximum size of 50 GB. Warnings that you are reaching your limit will begin appearing at 49.8 GB.  At 49.9 GB, you will no longer be able to send new emails.  At 50GB, you will no longer be able to send or receive new emails.


Free Microsoft Office for currently enrolled students!

Students currently enrolled in classes at a KCTCS college are eligible to install Microsoft Office on up to 5 devices for free as part of the Microsoft Office 365 Student Advantage program.  For installation instructions, see the FAQ below.

Frequently Asked Questions

What is Office 365 Student Advantage and how do I get it?

All KCTCS students who are currently enrolled in a course are eligible to install the full version of Office 365 Pro Plus on up to 5 devices for free.  This includes PC, Mac, Apple tablets and phones, and Android tablets and phones.  The software will continue to work as long as you are enrolled in at least one class at a KCTCS college. 

Install Office on your PC or Mac

  1. Sign into your KCTCS student email (https://outlook.com/kctcs.edu)
  2. Click the gear icon beside your name at the top right, then choose Office 365 Settings
  3. Click the Software link
  4. Under the Office heading, click Install
  5. When prompted to save or run the application, choose Run
  6. Follow the on screen prompts to install Office
  7. After Office is installed, if prompted to log in, use your KCTCS email address and password

Install Office on your Apple or Android device

  1. Download the Office Mobile app from the app store
  2. Open the app and sign in with your KCTCS student email and password

How do I change my password?

Your password should be changed via KCTCS User Account Center.  You will need to know your student id number to use the User Account Center.  Alternatively, logging into a campus computer, pressing CTRL+ALT+DELETE, and selecting "Change Password" will allow a password change.

How do I configure email on my mobile device?

 

Mobile device configuration will vary depending on the device. Android and iPhone general instructions are listed below.  For more detailed instructions on these (and other devices), visit the Microsoft Mobile Phone Setup Wizard.

General Android Setup

  1. Navigate to Account Settings, and select Add Account
  2. Choose Microsoft Exchange Activesync
  3. Enter your email address and password
  4. If prompted to accept the Activation Agreement, select Yes
  5. When prompted to enter Domain, scroll to the bottom and select Manual Setup
  6. Enter outlook.office365.com in the Exchange server field
  7. If prompted that "Outlook.com must be able to remotely control security features", select Yes
  8. Set any account options required
  9. Name your account
  10. If prompted to "Update Security Settings", click Activate

General iPhone Setup

  1. From Settings, select Mail Contacts Calendar
  2. Select Add Account
  3. Select Microsoft Exchange as the account type
  4. Enter your email address in both the Email Address and Username fields
  5. Enter your password in the Password field
  6. If prompted that settings could not be determined, click Continue
  7. If asked for server name, enter outlook.office365.com
  8. Save the configuration

What is the direct link to access my email?

The Outlook Web App for your KCTCS email can be accessed by browsing to https://outlook.com/kctcs.edu.  If you are accessing your email from a personal computer, you will be prompted to enter a username and password.  You must use your email address as the username and your KCTCS password.

How do I configure automatic email forwarding?

  1. Log into your KCTCS email account
  2. Select Options in the top right corner
  3. Select See All Options
  4. Select Forward your Email from the shortcuts menu on the right-hand side
  5. Select New
  6. Enter the email address and password to the email account you wish to have all of your KCTCS emails forwarded to, then click Next
  7. Click Finish

As a new student, when am I able to begin accessing my email?

Email for new students will become available within 48 hours after registering for your first class.

How long will my email be available after leaving college?

Students who are enrolled in a current or future term have access to Email and Student Self-Service and continue to have access through the end of the last term in the next calendar year after their enrollment. That is, a student who enrolls in a term anytime this year will continue to have access to Email and Student Self-Service through the end of Fall term next year.

This also applies to recent Graduates. That is, a student who enrolls in and graduates in a term anytime this year will continue to have access to Email and Student Self-Service through the end of Fall term next year.