ConceptKCTCS/KCTCSConcept Admission FAQ | Ashland Community & Technical College

Admission FAQ

I applied online, but I haven’t heard anything. Have I been accepted to the college?

You should have received an automatic response telling you that your application had been submitted.  If you did not receive this response, the application may not have come through.  To find out if your application was received call 606-326-2062.

I have applied to the college. What is my next step for enrollment?

Once we have received and processed your application we will send you a letter notifying you of that steps you need to take to complete your admissions file.

I want to enroll. What do I need to do?

Apply to the college online. After applying, you will be sent information on the admissions process.

How do I sign up for orientation?

After you have received your letter from the admissions office you may call 606-326-2040 or 606-326-2228 to schedule an orientation.

How do I get proof of enrollment for my insurance?

Go to your Student Self-Service and click on the link to the right that says “Enroll Verify-Clearinghouse”. If you have trouble accessing this, you may come in to the admissions office at any of our campuses with a photo ID, and we will be happy to assist you.

Have you received my transcript(s) yet?

Please call our Office of Student Records at 606-326-2035.  This information can also be viewed via your Student Self-Service account.

Will you send me information about your college?

To have information about the college sent to you contact Cara Huff at 606-326-2193, or send an email request for more information to:

How do I get reinstated?

For information on being reinstated contact Kevin Coots at 606-326-2064 or via email at

How do I get my student ID number, username, and password?

Come into the admissions office on any of our campuses with a photo ID and we will help you set up your e-mail account.

What are your office hours?

Office hours on the College Drive Campus are Monday Through Friday, 8:00 a.m. - 5:00 p.m.

Office hours on the Technology Drive Campus are Monday through Friday, 8:00 a.m. – 4:30 p.m.

How do I set up my student e-mail?

You can set up your e-mail account online via the User Account Center. Otherwise visit the admissions office on any of our campuses with a photo ID and we will help you set up your e-mail account.  Student e-mail setup is also a part of your student orientation

How do I reset my e-mail password?

You can reset your password online via the User Account Center.

When does the next semester start?

Please refer to our academic calendars.

When can I start classes/when do classes start?

Our application deadline is usually two weeks before the start of classes. However, current students may enroll through the first three days of classes.  Please refer to the academic calendar for the upcoming semester to find that semester's start date and the last day to add a class.

Can I attend college while still in high school?

Yes, with your high school counselor’s recommendation. To speak to an advisor call 606-326-2040 or 606-326-2228