Office of Information Technology

Requests for Information Technology Services

In order to ensure the most efficient handling of your Information Technology requests and problems, please use the following contact information:

To Request Projectors, Laptops and AV Equipment

1. Send requests via email to as_it@kctcs.edu (AS_IT). Be sure to include the date, time and the location as well as the equipment needed.

To Request Changes, Additions or Updates to the Website

1. Send requests via email to as_webmaster@kctcs.edu (AS_WEBMASTER).

Other IT Requests or Problems

1. If you are able to send e-mail, send a brief description of the problem to as_it@kctcs.edu (AS_IT).
2. If you cannot send e-mail you can use the form below

Requests that Require Immediate Attention

1. If your request requires immediate attention, please call extension 62020 (IT Staff).

Requests submitted in this manner are tracked to ensure prompt resolution.  If you think a previously submitted IT request has not been adequately addressed, please let us know.

Please DO NOT submit your request directly to an individual.  Problems reported in this way are not tracked, and may not be addressed as quickly as those submitted as described above. An individual may be on vacation, off sick, assigned to another campus, or working on another problem or project.

Request Form